RequestCompletionReason
One of:
-
solved
: Solved - Review Not Required -
workaround
: Workaround - Review Required -
gone
: Gone - Issue Can No Longer Be Found -
duplicate
: Duplicate - Same as Another Request of Customer -
withdrawn
: Withdrawn - Withdrawn by Requester -
no_reply
: No Reply - No Reply Received from Customer -
rejected
: Rejected - Rejected by Approver -
conflict
: Conflict - In Conflict with Internal Standard or Policy -
declined
: Declined - Declined by Service Provider -
unsolvable
: Unsolvable - Unable to Solve