SlaCoverage
One of:
-
customer_account
: All People of Customer Account -
organizations_and_descendants
: People of the Following Organization(s) and Their Descendants -
organizations
: People of the Following Organization(s) -
sites
: People of the Following Site(s) -
organizations_and_sites
: People of an Organization and Site from the Following -
people
: People Selected Below -
cis_of_service_instance
: People Using CIs of the Service Instance -
coverage_groups
: People of the Following Coverage Group(s) -
skill_pools
: Members of the Following Skill Pool(s) -
service_instances
: Members of Support Teams of the Following Service Instances