App Offering Automation Rules Import
App offering automation rules can be imported into R-Service using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.
Detailed information about the data that can be specified in the columns of a app offering automation rules import file can be found in App Offering Automation Rules API - Fields.
CSV Example
"ID",Created At,Updated At,App Offering,App Offering ID,Model,Name,Position,Description,Trigger,Expressions,Condition,Actions
1,2021-04-13T04:19:50-05:00,2021-04-13T04:19:50-05:00,note-dispatcher,1,Request,Trigger webhook for each note added,1,,on note added,"text: notes[last].text
url: rule_app_instance.custom_fields.url",true,a1: call webhook '{app_offering_webhook}' with payload 'text url'
2,2021-04-13T04:20:25-05:00,2021-04-13T04:20:25-05:00,typeform,2,Request,Ask customer to complete survey,1,,on note added,"completed: status = completed
was_not_completed: status_was != completed
url: rule_app_instance.custom_fields.form_url",completed and was_not_completed,a1: add note 'Please complete our [survey at: {{url}}]({{url}})'