Out of Office Periods Import
Out of office periods can be imported into R-Service using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.
Detailed information about the data that can be specified in the columns of a Out of Office Periods import file can be found in Out of Office Periods API - Fields.
CSV Example
ID,Source,Source ID,Person,Time Allocation,Effort Class,Reason,Start At,End At,Approval Delegate,Created At,Updated At
,R-Service,,howard.tanner@widget.com,General - Management @wdc,Non-Billable Support - Business Hours,CIO meeting,2019-11-19T06:00:00Z,2019-11-21T06:00:00Z,,2019-11-18T07:34:06-06:00,2019-11-18T10:55:59-06:00
,R-Service,,ellen.brown@widget.com,Time Off - Vacation @wdc,,Time Off - Vacation,2019-11-18T06:00:00Z,2019-11-18T15:45:15Z,,2019-11-18T08:10:52-06:00,2019-11-18T09:45:16-06:00