Time Allocations Import
Time Allocations can be imported into R-Service using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.
Detailed information about the data that can be specified in the columns of a Time Allocations import file can be found in Time Allocations API - Fields.
CSV Example
ID,Source,Source ID,Disabled,Name,Group,Description Category,Service Category,Services,Customer Category,Customers,Default Effort Class
,,,0,Vacation,Time Off,hidden,none,"",none,"",
,,,0,Best in Customer Satisfaction (BICS),Project,required,selected,Service Management (R-Service),selected,"Widget Europe, Information Technology @widget
Widget North America, Information Technology @widget",
,,,0,Administration,,hidden,none,"",any,"","Non-Billable Support - Business Hours"