Time Entries Import
Time Entries can be imported into R-Service using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.
Detailed information about the data that can be specified in the columns of a Time Entries import file can be found in Time Entries API - Fields.
CSV Example
ID,Source,Source ID,Person,Date,Started At,Time Spent,Time Allocation,Service,Customer,Request,Problem,Task,Project Task,Correction,Description,Effort Class ID,Effort Class,Deleted
,,,carla.cluster@widget.com,2018-09-10,,0:30,,,,48673 @wdc,,,,0,,1,Non-Billable Support - Business Hours,0
,,,ellen.brown@widget.com,2019-07-19,,5:00,,,,,,,19413 @wdc,0,,4,Billable Support - Business Hours,0
,,,ellen.brown@widget.com,2019-08-14,2019-08-14T14:29:59-05:00,4:00,Project - Digital Factory (DiFact) @wna-it,Manufacturing (SAP) @wna-it,"Widget North America, Manufacturing",,,,,0,Estimate cost of operations,4,Billable Support - Business Hours,0