Just-in-Time End User Access Provisioning

R-Service’s Just-in-Time (JIT) End User Access Provisioning functionality is used by support organizations to automate the registration and maintenance of the organization’s end users in R-Service. This functionality essentially allows organizations to offload this responsibility to their identity provider (IdP).

When someone attempts to access an organization’s R-Service account that has Single Sign-On activated, the JIT End User Access Provisioning functionality picks up the trusted information that the IdP provides to automatically register a new person record for this user if this person could not be found in R-Service. If the person was already registered in the organization’s R-Service account, the trusted information from the IdP is used to update this person’s record.

JIT End User Access Provisioning is supported by the following single sign-on protocols: