Knowledge Article Templates - Knowledge Articles API
List knowledge articles of a knowledge article template
List all knowledge_articles to which the knowledge article template with a specific ID is linked.
GET /knowledge_article_templates/:id/knowledge_articles
Response
Status: 200 OK
[
{
"id": 76,
"sourceID": null,
"subject": "How to connect a 2nd monitor to a desktop PC",
"status": "not_validated",
"service": {
"id": 31,
"name": "Personal Computing",
"provider": {
"id": 46,
"name": "Widget Data Center",
"account": {
"id": "widget",
"name": "Widget International"
}
},
"localized_name": "Personal Computing"
},
"created_at": "2016-11-25T02:16:24-06:00",
"updated_at": "2016-11-25T14:10:05-06:00"
},
{
"id": 57,
"sourceID": null,
"subject": "How to book a conference room",
"status": "validated",
"key_contacts": true,
"end_users": true,
"service": {
"id": 18,
"name": "Conference Room",
"provider": {
"id": 46,
"name": "Widget Data Center",
"account": {
"id": "widget",
"name": "Widget International"
}
},
"localized_name": "Conference Room"
},
"created_at": "2016-11-25T02:16:24-06:00",
"updated_at": "2016-11-25T02:16:24-06:00"
},
"..."
]
The response contains these fields by default.
Predefined Filters
The following predefined filters are available:
/knowledge_article_templates/:id/knowledge_articles/active
: List all active knowledge articles of a knowledge article template with a specific ID/knowledge_article_templates/:id/knowledge_articles/archived
: List all archived knowledge articles of a knowledge article template with a specific ID/knowledge_article_templates/:id/knowledge_articles/managed_by_me
: List all knowledge articles that are linked to a service for which the API user is the knowledge manager of a knowledge article template with a specific ID