Problems - Configuration Items API
List all configuration items of a problem
List all configuration items of a problem with a specific ID.
GET /problems/:id/cis
Response
Status: 200 OK[
{
"name": "Adobe Reader 9.1.0",
"label": "Adobe Reader 9.1.0",
"created_at": "2016-03-14T03:11:22-06:00",
"sourceID": null,
"updated_at": "2016-03-14T03:11:22-06:00",
"service": {
"name": "Personal Computing",
"id": 22,
"provider": {
"name": "Widget Data Center, Internal IT",
"id": 32
}
},
"support_team": {
"name": "End-User Support, Houston",
"id": 9
},
"id": 711,
"product": {
"name": "Adobe Reader",
"brand": "Adobe",
"category": "software/browser_viewer_application",
"id": 33
},
"status": "in_production",
"software": true,
"rule_set": "software"
},
"..."
]
The response contains these fields by default.
Predefined Filters
The following predefined filters are available:
/problems/:id/cis/active: List all active configuration items of a problem with a specific ID/problems/:id/cis/inactive: List all inactive configuration items of a problem with a specific ID
Add a configuration item to a problem
Add a link between a problem with a specific ID and a configuration item with a specific ID.
POST /problems/:id/cis/:ci_id
Response
Status: 200 OK{}
Remove a configuration item from a problem
Remove the link between a problem with a specific ID and a configuration item with a specific ID.
DELETE /problems/:id/cis/:ci_id
Response
Status: 204 No ContentRemove all configuration items from a problem
Remove all links between a problem with a specific ID and its configuration items.
DELETE /problems/:id/cis
Response
Status: 204 No Content