Problems - Service Instances API
List all service instances of a problem
List all service instances of a problem with a specific ID.
GET /problems/:id/service_instances
Response
Status: 200 OK[
{
"name": "Amsterdam Network",
"created_at": "2016-03-14T03:10:38-06:00",
"sourceID": null,
"updated_at": "2016-03-14T03:10:38-06:00",
"service": {
"name": "Network Connectivity",
"id": 20,
"provider": {
"name": "Widget Data Center, External IT",
"id": 30
}
},
"support_team": {
"name": "Operations",
"id": 11
},
"id": 23,
"status": "in_production"
},
{
"name": "AT&T Smart Phone for Widget Data Center, External IT",
"created_at": "2016-03-14T03:10:39-06:00",
"sourceID": null,
"updated_at": "2016-03-14T03:11:39-06:00",
"service": {
"name": "Smart Phone",
"account": {
"name": "Widget North America",
"id": "wna"
},
"id": 45,
"provider": {
"name": "Widget North America, Information Technology",
"account": {
"name": "Widget North America",
"id": "wna"
},
"id": 45
}
},
"account": {
"name": "Widget North America",
"id": "wna"
},
"support_team": {
"name": "End-User Support, Chicago",
"account": {
"name": "Widget North America",
"id": "wna"
},
"id": 16
},
"id": 133,
"status": "in_production"
},
"..."
]
The response contains these fields by default.
Predefined Filters
The following predefined filters are available:
/problems/:id/service_instances/active: List all active service instances of a problem with a specific ID/problems/:id/service_instances/inactive: List all inactive service instances of a problem with a specific ID
Add a service instance to a problem
Add a link between a problem with a specific ID and a service instance with a specific ID.
POST /problems/:id/service_instances/:service_instance_id
Response
Status: 200 OK{}
Remove a service instance from a problem
Remove the link between a problem with a specific ID and a service instance with a specific ID.
DELETE /problems/:id/service_instances/:service_instance_id
Response
Status: 204 No ContentRemove all service instances from a problem
Remove all links between a problem with a specific ID and its service instances.
DELETE /problems/:id/service_instances
Response
Status: 204 No Content