RequestFilter

Filter to determine which Request records are returned.

Input Fields

account ( AccountReferenceFilter )

Filter on Account.

addressed ( Boolean )

Include only if Addressed matches supplied value.

affectedService ( ServiceReferenceFilter )

Filter on Affected service.

affectedServiceInstance ( ReferenceFilter )

Filter on Affected service instance.

affectedServiceProvider ( OrganizationReferenceFilter )

Filter on Affected service provider.

affectedSla ( ReferenceFilter )

Filter on Affected service level agreement.

agileBoard ( ReferenceFilter )

Filter on Agile board.

agileBoardColumn ( ReferenceFilter )

Filter on Agile board column.

businessUnit ( OrganizationReferenceFilter )

Filter on Business unit.

category ( RequestCategoryFilter )

Filter on Category.

ci ( ReferenceFilter )

Filter on Configuration item.

completedAt ( DateTimeFilter )

Completed in supplied range.

completionReason ( RequestCompletionReasonFilter )

Filter on Completion reason.

createdAt ( DateTimeFilter )

Created in supplied range.

createdBy ( PersonReferenceFilter )

Filter on Created by.

customFilters ( RequestCustomFilter )

One or more filters on the values of custom fields.

desiredCompletionAt ( DateTimeFilter )

Desired completion in supplied range.

downtimeEndAt ( DateTimeFilter )

Downtime end in supplied range.

downtimeStartAt ( DateTimeFilter )

Downtime start in supplied range.

groupedInto ( ReferenceFilter )

Filter on Grouped into.

grouping ( RequestGroupingFilter )

Filter on Grouping.

id ( IDFilter )

Filter on node ID.

impact ( RequestImpactFilter )

Filter on Impact.

knowledgeArticle ( ReferenceFilter )

Filter on Knowledge article.

lastNoteByRequester ( Boolean )

Include only if Last note by requester matches supplied value.

majorIncidentStatus ( RequestMajorIncidentStatusFilter )

Filter on Major incident status.

member ( PersonReferenceFilter )

Filter on Member.

mentioningMe ( Boolean )

Include only if Mentioning me matches supplied value.

nextTargetAt ( DateTimeFilter )

Next target in supplied range.

nextTargetIndication ( TargetIndicationFilter )

Target indication filter on Next target.

operatingSystem ( ReferenceFilter )

Filter on Operating system.

organization ( OrganizationReferenceFilter )

Filter on Requester organization.

organizationRegion ( OrganizationRegionFilter )

Filter on Requester organization region.

problem ( ReferenceFilter )

Filter on Problem.

product ( ReferenceFilter )

Filter on Product.

productBacklog ( ReferenceFilter )

Filter on Product backlog.

productBrand ( ProductBrandFilter )

Filter on Product brand.

productCategory ( ProductCategoryEnumFilter )

Filter on Product category.

project ( ReferenceFilter )

Filter on Project.

providerNotAccountable ( Boolean )

Include only if Provider not accountable matches supplied value.

providerWasNotAccountable ( Boolean )

Include only if Provider was not accountable matches supplied value.

query ( String )

Free format search query

registeredBySd ( Boolean )

Include only if Registered by Service Desk matches supplied value.

requestId ( RecordIdFilter )

Filter on record ID as displayed in UI

requestedBy ( PersonReferenceFilter )

Filter on Requested by.

requestedFor ( PersonReferenceFilter )

Filter on Requester.

requestedForSite ( SiteReferenceFilter )

Filter on Site.

requestedForVip ( Boolean )

Include only if Requested for VIP matches supplied value.

respondedAt ( DateTimeFilter )

Responded in supplied range.

respondent ( PersonReferenceFilter )

Filter on Person.

response ( RequestResponseFilter )

Filter on Response.

satisfaction ( RequestSatisfactionFilter )

Filter on Satisfaction.

satisfactionAt ( DateTimeFilter )

Responded in supplied range.

service ( ServiceReferenceFilter )

Filter on Service.

serviceInstance ( ReferenceFilter )

Filter on Service instance.

serviceOwner ( PersonReferenceFilter )

Filter on Service owner.

serviceProblemManager ( PersonReferenceFilter )

Filter on Service problem manager.

serviceProvider ( OrganizationReferenceFilter )

Filter on Service provider.

slaCustomer ( OrganizationReferenceFilter )

Filter on Customer.

slaCustomerAccount ( AccountReferenceFilter )

Filter on Customer account.

slaCustomerRegion ( OrganizationRegionFilter )

Filter on Customer region.

slaProviderAccount ( AccountReferenceFilter )

Filter on Provider account.

slaServiceProvider ( OrganizationReferenceFilter )

Filter on Id.

source ( StringFilter )

Filter on Source.

sourceID ( StringFilter )

Filter on Source ID.

status ( RequestStatusFilter )

Filter on Status.

subject ( TextFilter )

Filter on Subject.

supplier ( OrganizationReferenceFilter )

Filter on Supplier.

supplierRequestID ( StringFilter )

Filter on Supplier request ID.

supplierRequestid ( StringFilter )

Filter on Supplier request ID - deprecated please use supplierRequestID .

tag ( ReferenceFilter )

Filter on Tag.

team ( TeamReferenceFilter )

Filter on Team.

template ( ReferenceFilter )

Filter on Template.

updatedAt ( DateTimeFilter )

Updated in supplied range.

urgent ( Boolean )

Include only if Urgent matches supplied value.

workflow ( ReferenceFilter )

Filter on Workflow.

workflowCategory ( RequestWorkflowCategoryFilter )

Filter on Workflow category.

workflowStatus ( RequestWorkflowStatusFilter )

Filter on Workflow status.

workflowTemplate ( ReferenceFilter )

Filter on Workflow template.

workflowType ( WorkflowTypeEnumFilter )

Filter on Workflow type.