serviceCreate Mutation
Creates a new service.
Input Argument
Заголовок раздела «Input Argument»serviceCreate accepts a single
input
argument, an
input type
,
which contains the values it uses.
The fields inside
input
are:
availabilityManagerId (
ID
)
Identifier of the person who is responsible for ensuring that the availability targets specified in the active SLAs for the service are met.
capacityManagerId (
ID
)
Identifier of the person who is responsible for ensuring that the service is not affected by incidents that are caused by capacity shortages.
changeManagerId (
ID
)
Identifier of the person who is responsible for coordinating the changes of the service.
clientMutationId (
String
)
A unique identifier for the client performing the mutation.
continuityManagerId (
ID
)
Identifier of the person who is responsible for creating and maintaining the continuity plans for the service’s instances that have an active SLA with a continuity target.
customFields (
CustomFieldInput
)
Values for custom fields to be used by the UI Extension that is linked to the record.
customFieldsAttachments (
AttachmentInput
)
The attachments used in the custom fields’ values.
description (
String
)
A high-level description of the service’s core functionality.
descriptionAttachments (
AttachmentInput
)
The attachments used in the
description
field.
disabled (
Boolean
)
Whether the service may no longer be related to other records.
firstLineTeamId (
ID
)
Identifier of the team that will, by default, be selected in the First line team field of a new service instance when it is being registered for the service.
keywords (
String
)
A comma-separated list of words that can be used to find the service via search.
knowledgeManagerId (
ID
)
Identifier of the person who is responsible for the quality of the knowledge articles for the service.
name (
String!
)
The name of the service. The service name may be followed by the name of its core application placed between brackets.
pictureUri (
String
)
The hyperlink to the image file for the record.
problemManagerId (
ID
)
Identifier of the person who is responsible for coordinating the problems that directly affect the service.
providerId (
ID!
)
Identifier of the organization who provides the service.
releaseManagerId (
ID
)
Identifier of the person who is responsible for coordinating the releases of the service.
serviceOwnerId (
ID
)
Identifier of the person who is responsible for ensuring that the service level targets specified in the SLAs for the service are met.
source (
String
)
An identifier for the client application submitting the resource or the name of an external system.
sourceID (
String
)
The unique identifier of the resource in an external system.
supportTeamId (
ID
)
Identifier of the team that will, by default, be selected in the Support team field of a service instance when one is registered for the service. Similarly, this team will be selected in the Team field of a problem when the service is related to it.
surveyId (
ID
)
Identifier of the survey used to measure customer rating of this service.
uiExtensionId (
ID
)
UI extension that is to be applied to the record.
Return Fields
Заголовок раздела «Return Fields»clientMutationId (
String
)
A unique identifier for the client performing the mutation.
errors (
ValidationError
)
Errors encountered during the mutation.
service (
Service
)
Record after mutation.