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Руководство разработчика RR Tech Service Management

ActivityID Object

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The fields in this section list which values can be retrieved when querying ActivityID records.

case ( String )

Represents the activityID for cases. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.

high ( String )

Represents the activityID for high incidents. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.

low ( String )

Represents the activityID for low incidents. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.

medium ( String )

Represents the activityID for medium incidents. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.

rfc ( String )

Represents the activityID for RFCs. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.

rfi ( String )

Represents the activityID for RFIs. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.

top ( String )

Represents the activityID for top incidents. The Activity ID is the unique identifier by which an activity that is performed in the context of a service offering is known in the billing system of the service provider.