WorkflowTemplate Object

Root Connection
Fields
Connections
Implemented Interfaces

Root Connection

All WorkflowTemplate objects of an account are accessible by a query on the root connection workflowTemplates . Such a query will return a WorkflowTemplateConnection! , which contains the WorkflowTemplate objects in its nodes field.

workflowTemplates ( WorkflowTemplateConnection! )

Root connection for retrieving WorkflowTemplate records.

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`filter`	`WorkflowTemplateFilter`	Filter to determine which WorkflowTemplate records are returned.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.
`order`	`WorkflowTemplateOrder`	Order of the WorkflowTemplate records returned.
`view`	`WorkflowTemplateView`	View name. The default value is `current_account` .

Fields

The fields in this section list which values can be retrieved when querying WorkflowTemplate records.

account ( Account )

The account this record belongs to.

assignRelationsToWorkflowManager ( Boolean )

Whether Requests and Problems are assigned to the workflow manager when the relations are linked to the workflow.

category ( WorkflowCategory )

The category that needs to be selected in the Category field of a new workflow when it is being created based on the template.

createdAt ( ISO8601Timestamp )

The date and time at which the record was created.

disabled ( Boolean )

Whether the workflow template may not be used to help register new workflows.

id ( ID! )

Unique identifier of the record.

impact ( TaskImpact )

The maximum impact level that is selected in the task templates that are a part of the workflow template.

instructions ( String )

The information that needs to be shown when a new workflow is being created based on the template. This field typically contains instructions about how to register the workflow.

justification ( WorkflowJustification )

The justification that needs to be selected in the Justification field of a new workflow when it is being created based on the template. This field is required when there are request templates linked to the workflow template.

note ( String )

The information that needs to be copied to the Note field of a new workflow when it is being created based on the template.

recurrence ( Recurrence )

Recurrency for the workflow template.

service ( Service )

The service that should be selected in the Service field of a new workflow when it is being created based on the template.

source ( String )

An identifier for the client application submitting the resource or the name of an external system.

sourceID ( String )

The unique identifier of the resource in an external system.

subject ( String )

Short description that needs to be copied to the Subject field of a new workflow when it is being created based on the template.

uiExtension ( UiExtension )

UI extension that is to be added to a new workflow when it is being created based on the template.

updatedAt ( ISO8601Timestamp )

The date and time of the last update of the record. If the record has no updates it contains the createdAt value.

workflowManager ( Person )

The person who will be responsible for coordinating the workflows that will be generated automatically in accordance with the recurrence schedule.

workflowType ( WorkflowType )

The type that needs to be selected in the Type field of a new workflow when it is being created based on the template.

Connections

The connection fields in this section allow (paged) access to objects related to a specific WorkflowTemplate record. The actual objects will be in the nodes field of the connection.

automationRules ( AutomationRuleConnection )

Automation rules associated with this record.

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.

instructionsAttachments ( AttachmentConnection )

Inline images linked to the Instructions field.

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.

noteAttachments ( AttachmentConnection )

Inline images linked to the Note field.

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.

phases ( WorkflowTemplatePhaseConnection )

Phases of the workflow template.

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.

taskTemplateRelations ( WorkflowTaskTemplateRelationConnection )

Task template relations of the workflow template

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.

workflows ( WorkflowConnection )

Workflows of the workflow template.

Argument	Type	Description
`after`	`String`	Returns the elements in the list that come after the specified cursor.
`before`	`String`	Returns the elements in the list that come before the specified cursor.
`first`	`Int`	Returns the first n elements from the list.
`last`	`Int`	Returns the last n elements from the list.

Implements

WorkflowTemplate implements the following interfaces. This means that fragments defined on these interfaces may be used in queries returning a WorkflowTemplate.